Einstein 1 platform stands out as a potent tool for business users due to its innovative fusion of generative and predictive AI functionalities, seamlessly integrated with automation. This unique blend empowers the platform to cater to a diverse array of use cases, making it exceptionally versatile and effective in meeting the dynamic demands of modern businesses.
In my professional experience, I’ve observed businesses often conflating the capabilities of Generative AI and Predictive AI. As a Salesforce consultant, our emphasis on outcomes necessitates a clear differentiation based on Jobs To Be Done. This ensures an understanding of the core disparities in platform capabilities between Generative AI and Predictive AI.
During this session, I will explore real-world use cases using Prompt Builder and Copilot Builder, highlighting the distinctions between these two areas and the outcomes businesses can anticipate.
