Join me for an introductory session on Salesforce Field Service, where we’ll explore how this powerful solution enhances Service Cloud to support on-site service teams.
Whether you’re new to Salesforce or already familiar with its CRM capabilities, this session will help you:
– Understand what Salesforce Field Service is and how it fits within the broader Salesforce ecosystem
– Discover key features such as intelligent scheduling, mobile workforce management, and real-time operational visibility
– Learn how organizations use it to optimize field operations, reduce costs, and boost customer satisfaction
– Explore practical use cases
By the end of this session, you’ll have a clear understanding of how Salesforce Field Service can transform service delivery and strengthen collaboration between back-office teams and mobile workers.