Driving Local Impact: Using Nonprofit Cloud to Track Programs and Outcomes for Charities and NGOs – (25 minutes)

Across North Africa, local nonprofits and NGOs are doing extraordinary work—feeding families, educating youth, empowering women, and strengthening communities. But many of these mission-driven organizations struggle to track the impact of their programs in a structured, scalable way.

In this session, we’ll explore how Salesforce Nonprofit Cloud can be leveraged to help grassroots organizations move beyond spreadsheets and legacy tools to a robust, flexible CRM that tracks program delivery, service outcomes, and beneficiary impact—all in one centralized platform.

You’ll see real-world use cases, learn about program and outcome management tools within Nonprofit Cloud, and walk away with practical strategies for implementation in resource-constrained environments.

Whether you’re a Salesforce partner, admin, developer, or work directly with nonprofit orgs, this session will empower you to support social good through scalable technology.

Location: Keynote room Date: 22 November 2025 Time: 16:20 - 16:45 Jordan Berger