Improve Agents productivity with Digital Engagements
Introduce Digital channels( web chat, sms, wsapp, messenger, cti) and how they can simplifie customers and agents experience to have a seamless interaction and a better reporting
Language: English
Level: Beginner
Level: Expert
Level: Intermediate
Target: Admin
Target: Architect
Location: ICHBILIA Room
Date: 21 October 2023
Time: 14:20 - 14:50
Jamal Rida
UP
