User Design quite often gets neglected in Salesforce implementations. There is lack of awareness about the role and importance of a good user design.
In this presentation we would like to draw attention to the gaps in understanding the requirements of intuitive interfaces and streamlined workflows. We will also share be sharing how users can be empowered by customised dashboards and simplified navigation. Alongside that, there will also be an interactive engagement where the audience will get a chance to participate in optimizing functionality.
