Whether you’re an admin, a developer, a consultant, or something in between, part of your job is driving change and influencing people.
This session will cover soft skills that make all the difference when you want to build trust and make things happen.
They’re legit “secret weapons” — because if you leverage them effectively, your audience won’t even know what hit ’em.
– The 5 whys
– Leveraging silence
– The art of framing